Last Updated: July 1, 2026

Thank you for shopping with Lansinohshop. This Shipping Policy explains how orders placed through www.Lansinohshop.co are processed and delivered.

1. Order Processing

Most in-stock orders are processed within 1–3 business days after payment is successfully authorized.

Business days are Monday through Friday and do not include weekends or U.S. federal holidays.

Orders placed after our daily processing cutoff may begin processing on the next business day.

During periods of high order volume, promotions, holidays, or unexpected operational disruptions, processing times may be longer.

Processing time is separate from shipping transit time.

2. Shipping Destinations

Unless otherwise stated during checkout, we currently ship to eligible addresses within the United States.

Shipping availability may vary based on:

  • Product type
  • Delivery address
  • Carrier service availability
  • Applicable shipping restrictions
  • Inventory location

Certain products may not be available for shipment to all locations.

We reserve the right to cancel or modify orders that cannot legally or safely be shipped to the delivery address provided.

3. Shipping Rates

Available shipping methods and applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

  • Delivery location
  • Shipping method selected
  • Order size or weight
  • Promotional offers
  • Applicable free-shipping thresholds

Any applicable sales tax or other required charges will also be displayed at checkout where required.

4. Estimated Delivery Times

Estimated delivery times depend on the shipping method selected and the destination.

Typical delivery estimates may range from 3–10 business days after shipment, depending on carrier service and location.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Weather, carrier delays, holidays, customs issues, service interruptions, or other circumstances outside our reasonable control may affect delivery times.

5. Order Tracking

When available, we will send shipping confirmation and tracking information to the email address provided at checkout after your order has been shipped.

Please allow time for tracking information to become active.

If you do not receive tracking information, please check your spam or junk folder before contacting Customer Care.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your order before submitting it.

We are not responsible for delays, failed deliveries, or additional charges caused by an incorrect, incomplete, or undeliverable address provided by the customer.

If you notice an error in your shipping address, contact us immediately at [email protected] . We will make reasonable efforts to update the order if it has not yet entered the shipping process, but changes cannot be guaranteed.

7. Delivered but Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please:

  1. Check around your delivery location.
  2. Ask household members, neighbors, or building management.
  3. Check with the shipping carrier.
  4. Allow up to 24–48 hours in case the carrier marked the package as delivered before final delivery.

If you still cannot locate your package, contact us at [email protected] with your order number.

We will review the situation and, where appropriate, assist you with the carrier claim or available resolution options.

8. Lost or Damaged Packages

If your order is lost or damaged during shipment, please contact us as soon as reasonably possible.

For damaged shipments, please provide:

  • Your order number
  • Photos of the product
  • Photos of the shipping box and packaging
  • A description of the damage

We may require additional information or documentation to investigate the issue with the carrier.

9. Shipping Delays

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Severe weather
  • Carrier delays
  • Natural disasters
  • Labor disruptions
  • Government actions
  • Service interruptions
  • High-volume shipping periods

We will make reasonable efforts to keep customers informed when significant delays affect an order.

10. Refused or Undeliverable Orders

If an order is returned to us because it was refused, unclaimed, or undeliverable due to an incorrect address, we may contact you regarding reshipment.

Additional shipping charges may apply.

If a refund is available, original shipping charges and any return-to-sender costs may be deducted from the refund to the extent permitted by applicable law.

11. International Shipping

International shipping availability, if offered, will be displayed during checkout.

Customers are responsible for providing accurate shipping information and, unless otherwise stated, may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

We are not responsible for delays caused by customs authorities.

12. Contact Us

For shipping questions or order assistance, contact:[email protected]

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